Question 1

Machine does not start

Accepted Answer

1. Check that the battery is charged.
2. Check that the battery is installed correctly.
3. Check that the power switch is on.

Question 2

Machine doesn't dispense enough water

Accepted Answer

1. Check that water is turned on at the control panel
2. Check that the clean water tank is filled with water.

Question 3

Machine does not suck up water

Accepted Answer

1. Check that the suction motor is turned on on the control panel
2. Check that the lids on the dirty water tank are installed.
3. Check that the dirty water filter is clean.
4. Check that the squeegee is correctly mounted.
5. Check that the squeegee is clean and intact.
6. Check that the vacuum hose is clean.

Question 4

Machine vibrates

Accepted Answer

1. Check that brushes and pad holders are correctly mounted.

Question 5

Machine leaves streaks behind

Accepted Answer

1. Check that there is no loose dirt in front of the squeegee.
2. Check that the squeegee is clean and intact.
3. Check that the squeegee is clean.

Question 6

Handle is not movable

Accepted Answer

1. Check that the locking pin is not stuck in the upper position.

Question 7

Machine doesn't dispense enough water

Accepted Answer

1. Press the water switch on the control panel twice
2. 1 press gives normal water flow and 2 presses gives extra water flow

Question 8

Machine does not scrub the floor clean

Accepted Answer

1. Check the water flow, too little water will cause scalding floors.
2. Check that brushes and pads are correctly mounted.
3. Move the machine forward slowly for better cleaning effect

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